Privacy Policy

InkFlowCalligraphy website is owned by InkFlowCalligraphy, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by InkFlowCalligraphy, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using InkFlowCalligraphy website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

1. Overview

InkFlowCalligraphy is a creative brand based in Melbourne, Australia.

We respect your privacy and are committed to handling your personal information in accordance with the Australian Privacy Principles (Privacy Act 1988).

This policy explains what we collect, why we collect it, and how we use it.

2. Information we collect

When you interact with our website, we may collect:

Information you provide directly

• Name

• Email address

• Billing and shipping address

• Order details

• Contact messages

Information collected automatically

When you browse the site, we may collect:

• IP address

• Browser type and device information

• Pages viewed

• Time spent on pages

• Cookies and analytics data

• Referral sources (how you found our site)

This is used to understand how people use the site and improve the experience.

3. How we use your information

We use your information to:

• Process and deliver orders

• Communicate with you about purchases

• Provide customer support

• Improve website performance and user experience

• Send updates or newsletters (only if you opt in)

• Detect fraud or misuse of the website

We only collect what is reasonably necessary.

4. Cookies

Our website uses cookies to:

• Enable basic site functionality

• Understand site traffic and usage

• Improve performance and experience

You can disable cookies in your browser settings, but some features may not function properly.

5. Sharing your information

We do not sell your personal data.

We may share limited information with trusted third parties only when necessary, such as:

• Payment processors (e.g. Stripe, PayPal)

• Shipping providers

• Website hosting and analytics tools (e.g. Shopify, Google Analytics)

These providers are required to handle your data securely.

6. Data storage & security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access.

However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you

• Request corrections

• Request deletion (where legally possible)

• Opt out of marketing communications

To exercise any of these rights, contact us at hello@inkflowcalligraphy.com.

8. International users

If you are located outside Australia, your information may be transferred and processed in Australia or other countries where our service providers operate.

Where applicable, we comply with relevant international privacy obligations.

9. Third-party links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies separately.

10. Legal disclosure

We may disclose your information if required by law, or if we believe it is necessary to:

• Comply with legal obligations

• Protect our rights or safety

• Investigate fraud or misuse

11. Contact

If you have any questions about this Privacy Policy or your personal data, please contact:

InkFlowCalligraphy
📍 Melbourne, Australia
📧 hello@inkflowcalligraphy.com